In our post office, they very thoughtfully have put quite a number of seats for those waiting, who cannot stand for long. However, when I saw how low the chairs were, I didn't even attempt to sit down, for I knew once seated, it would be incredibly difficult for me to get up again. A lady pointed to an empty seat, indicating I should sit down, but I politely declined explaining it was far too low. It's a shame that the post office went to the bother and expense of putting chairs for those waiting, yet didn't think of making them a regular height.
At a local pharmacy, there is often a long queue, but there were no seats. I was there on a particular busy day, and could see I would have to stand and wait for quite some time. I asked one of the workers if there was a chair somewhere so that I could sit whilst waiting. The young man kindly brought me a chair enabling me to sit down. I was there again yesterday, and much to my delight found they had put a few chairs of regular height for those who need to sit whilst waiting. Well done to this pharmacy!
I notice small changes here and there, and I think in general people are becoming more aware, taking into account not just the needs of disabled, but the elderly, pregnant ladies or anyone who might find it difficult to stand whilst waiting.
I was in a small clothing shop the other day, and wanting to try something on, I was pleasantly surprised to find a chair in the changing room, despite the small premises. The sales lady was also most helpful and ended up accompanying me in this tiny space as she could see I needed help and was alone that day. It's a good feeling when you come across accommodating circumstances and people who are caring.